Days Money Back Guarantee & Refund Policy

This Refund Policy governs all purchases made through our website. By completing a purchase, you acknowledge that you have read, understood, and agreed to the terms outlined below.

1. Refund Processing Time

Approved refunds are initiated promptly by us. However, once a refund has been processed, the time required for the refunded amount to appear in your account depends entirely on your card issuer or financial institution.

Typical processing time: 7–14 business days
In some cases: up to 15–17 business days

We are not responsible for delays caused by banks, payment gateways, or card issuers.

2. Refund Eligibility Requirements

Refunds are strictly limited and will only be granted if all of the following conditions are met:

The software product is technically non-functional on a compatible system.
The customer submits verifiable evidence of the issue (screenshots and/or screen-recorded video).
The customer has contacted our support team and allowed a reasonable opportunity for troubleshooting.
Our support team confirms that the issue cannot be resolved.
The refund request is submitted within 2 calendar days of the original purchase date.
The product has not been downloaded, activated, or used, unless otherwise verified by our system.

Failure to meet any of the above conditions will result in automatic refund denial.

3. Refund Requests After the 2-Day Period

Refund requests submitted after 2 calendar days from the date of purchase are not eligible under any circumstances.

No exceptions will be made.

4. Proof & Support Requirement

Refunds will not be issued without valid proof.

Customers must:

Provide clear evidence of the reported issue, and
Cooperate with customer support during the troubleshooting process.

Refusing to provide proof or declining support assistance voids refund eligibility.

5. Incorrect or Accidental Purchases

Refunds for incorrect purchases are only considered if:

The product has not been downloaded or accessed, and
The refund request is submitted within 2 days of purchase.

At our discretion, an exchange for the correct product may be offered instead of a refund.

6. Refunds for Product Dissatisfaction

Refunds will not be issued due to:

Personal preference
Lack of product knowledge
Change of mind
Disliking the sound, features, or interface

Customers are responsible for reviewing product details, demos, and third-party reviews prior to purchase.

7. System Compatibility & Technical Requirements

Refunds will not be granted for incompatibility with the customer’s system.

It is the customer’s responsibility to:

Review minimum and recommended system requirements listed on each product page.
Confirm operating system, hardware, DAW, and plugin format compatibility before purchase.

We provide 24/7 live chat support for pre-purchase compatibility confirmation. Failure to verify compatibility does not qualify for a refund.

8. Duplicate or Multiple Payments

In the event of a verified duplicate or accidental multiple payment for the same product, we will issue a full refund for the duplicate charge(s) with no further conditions.

9. Digital Goods – Final Sale Notice

All products sold on this website are digital software licenses.

Once a product has been downloaded, accessed, or activated, the sale is considered final, except where required by applicable consumer protection laws.

10. Policy Enforcement & Modifications

We reserve the right to:

Deny refunds that do not comply with this policy
Request additional verification before approving any refund
Modify or update this policy at any time without prior notice

The version of the policy in effect at the time of purchase shall apply.